FAQ

Can I pick up my order?

Yes, on an appointment basis.  Enjoy no shipping charges when picking up your own order.  Please be prepared with moving blankets, ratchet straps and muscle. 

Do you do installs? 

We now do a limited number of installs at our Los Osos, CA warehouse, schedule permitting.  We also have recommended installers in California and several other states.  Installs require a clean, bare metal floor and no wall build-outs or other obstructions as the floor is one-piece and form-fitting.  Contact us for more information. 

Travois Pro Floor Install

Can I visit your showroom to see your products? 

Yes, on an appointment basis.

What does "safety tested to North American and European standards" mean in regards to the Travois brand RnR Seat Beds and Pro Floors? 

Our Pro Floors and RnR seat beds are M1, 30 second extended pull and 10 second reverse pull tested.  We have our TUV and design, build and test to meet relevant FMVSS standards. 

Our goal with every Travois seat is for it to be the most thoroughly tested seat in its class.  

 Testing Facility used by Travois

I need a van, can you help? 

Yes, indeed we can.  We have a relationship with a terrific Mercedes-Benz dealer that services high volume clients like ourselves.  They can supply vans anywhere in the country and they are typically quite competitive on price given our volume.  Contact us for more information.  We do not currently have a relationship with a Ford dealer, but plan to have one soon.  

Prices changed on your website, why?

While we strive to keep prices as low as possible, all our products are made in Europe and our pricing is subject to shifting exchange rates and commodity prices.  In addition, the impacts of Covid-19 are driving rapid fluctuations in many of these inputs to product pricing.